トピック |
出題範囲 |
トピック 1 |
- Given A Scenario, Analyze Customer Requirements To Determine An Appropriate Solution Design Considering Capabilities, Limitations, And Design Trade-Offs
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トピック 2 |
- Explain The Capabilities, Use Cases And Design Considerations Of Salesforce Mobile Applications Pertinent To The Sales Process
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トピック 3 |
- Explain The Capabilities And Use Cases For Enterprise Territory Management
- Explain The Capabilities, Use Cases And Design Considerations When Implementing Orders
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トピック 4 |
- Explain How The Ownership Of Account And Contact Records Drive Visibility Of Related Sales Information Such As Opportunities, Activities, Etc
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トピック 5 |
- Explain How Marketing Capabilities Support The Sales Process
- Given A Scenario, Recommend Appropriate Methods For Lead Scoring And Criteria For Lead Qualification
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トピック 6 |
- Given A Scenario, Identify The Appropriate Mobile Solution To Improve Sales Productivity
- Explain The Use Cases And Best Practices For Using Content Vs. Salesforce Files In The Sales Process
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トピック 7 |
- Given A Scenario, Determine How To Facilitate A Successful Consulting Engagement (Plan, Gather Requirements, Design, Build, Test, And Document)
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トピック 8 |
- Given A Scenario, Identify An Appropriate Approach When Designing The Lead Conversion Process
- Describe The Implementation Considerations When Designing A Sales Process
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トピック 9 |
- Given A Set Of Requirements, Design An End-To-End Sales Process From Lead To Opportunity To Quote To Close To Order
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トピック 10 |
- Describe The Relationships Between Opportunities To Assets, Product Line Items And Schedules, Price Books, Quotes, Contracts, Campaigns, Etc
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トピック 11 |
- Explain The Methods For Populating And Maintaining Account And Contact Data Using Data Enrichment Tools
- Given A Set Of Requirements, Determine How To Support Different Sales Process Scenarios
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トピック 12 |
- Given A Scenario, Determine The Key Features That Help To Enable And Measure Sales Productivity And Adoption
- Identify Use Cases And Considerations For Using Email And Productivity Tools
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トピック 13 |
- Explain The Various Methods For Establishing Relationships Between Accounts And Contacts
- Explain The Impact Of Having An Account Hierarchy
- Explain The Use Cases And Implications For Implementing Person Accounts
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トピック 14 |
- Explain The Use Cases For Communities And Sites In The Sales Process
- Identify The Impact Of Enabling Communities
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トピック 15 |
- Describe The Appropriate Uses Cases For Account And Opportunity Teams And The Effect On Sales Roles, Visibility, Access, And Reporting
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