[2023年12月]更新のSales-Cloud-Consultant問題集PDFでSales-Cloud-Consultantリアル試験問題解答 [Q127-Q143]

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[2023年12月]更新のSales-Cloud-Consultant問題集PDFでSales-Cloud-Consultantリアル試験問題解答

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質問127、 The sales director at Universal Containers is concerned the percentage of all Opportunities marked Closed Won is lower than expected. The director wonders if sales reps are converting leads before enough information is known about the prospects.
Which two criteria should a consultant recommend to determine if a lead is qualified ?
Choose 2 answers

The lead works for a well-known company.

The sales rep believes there is a strong likelihood of a sale to this lead.

The lead has submitted a written agreement to purchase.

The lead needs Universal Container’s products and services.

質問128、 Universal Containers Contact Center wants to increase its profit margins by promoting call deflection within Service Cloud Which two solutions should a Consultant recommend?
Choose 2 answers

Customer Community

Service Cloud Console

Automatic Call Distribution

Knowledge Base

質問129、 Which two capabilities of Lightning Knowledge ensure accurate content in Articles? Choose 2 answers

Approval Process that assigns an Article to a Reviewer Queue.

Knowledge Action to Publish an Article once the Article is approved.

Validation Rules for article record types to verify all fields during creation.

Data Category to assign an article record type to a Reviewer.

質問130、 During the planning stage of a project, what customer information should be requested to ensure requirements are successfully gathered?

List of required objects and fields

Organizational chart with titles

Company financial information

List of stakeholders with roles and titles

Key reports from the current system

質問131、 Match this tip with its design consideration. “Users should not do things more than once because it takes time and may create dirty data”

Tab and field naming

Reduced clicks

Record types and page layouts

Workflow rules and approvals

Minimized redundant data entry

質問132、 If a user is deactivated what happens to their Chatter settings?

If Chatter is enabled and a user is deactivated, the user is removed
from Following and Followers lists.

質問133、 Marketing department at Universal container is migrating from legacy campaign and email management
system 2 salesforce want to ensure that its communication material is migrated as well. What should
consultant recommend to migrate the marketing departments email templates?

Manually recreate the email and mail merge templates in salesforce

Enable Email to salesforce before sending email templates to salesforce

Create an email template change set or use the Force.com IDE

Enable Email-to-case and use Import Wizard.

質問134、 Universal Containers has a private sharing model. Sales representatives own accounts and would like to
collaborate with relevant people from other departments (e.g., marketing and product management). The role
hierarchy has separate branches for each department to facilitate reporting. What should a consultant
recommend to ensure collaborating team members can report on and access relevant data in Salesforce?
Choose 2 answers

Use manual sharing on account to share specific records.

Use Chatter to share records with relevant people.

Use account team to share records to relevant people

Use opportunity team to share records with relevant people.

質問135、 How would you enforce a lead to enter their phone number via web-to-lead?

Use Java Script on the web to lead form to enforce entry of this data.

質問136、 How should a Consultant provide Suggested Article functionality to Lightning Service Console users?

Add the Knowledge Component to the Service Console.

Add the Knowledge tab to the Console app.

Create email templates with Knowledge Articles attached.

Add the Suggested Article widget to the Case page layout.

質問137、 The sales department at Universal Containers uses approval processes to streamline the approval of high-value opportunities. These approvals are becoming delayed in the approval process because managers forget to approve the requests from their home-page. What can a consultant recommend to improve the approval process? Choose 2 answers

Enable approvals by email for the approval process for high-value opportunities.

Schedule and email a report of all pending approvals to managers.

Allow managers to approve or reject approval requests from the Chatter feed.

Create a dashboard of pending approvals and add it to the Chatter feed.

質問138、 What is an easy way to provide channel partners with easy access to approved product documentation and ensure they are notified when it is updated?

Enable content in the partner portal and enable content email alerts for partner users.

質問139、 What is a capability of Data.com Clean?Choose 3 answers

Data.com Clean can be used with Salesforce.com person accounts and business accounts.

Accounts must be cleaned before cleaning contacts, but leads may be cleaned either before or after cleaning LI accounts.

Individual records can be manually compared side-by-side with matched Data.com records and updated field-by-field.

Accounts, contact, and lead records can be selected from a list and cleaned all at once.

Data.com can be configured to run automated Clean jobs to flag field differences and automatically fill blank fields.

質問140、 How is access to data controlled through reports?

The information you see in reports is the data that you can access. This includes records you own, records to which you have read or read/write access, records that have been shared with you, records owned by or shared with users in roles below you in the hierarchy, and records for which you have “Read” permissions.

質問141、 Universal Containers sells two product lines that each use a distinct selling methodology. Additionally, each product line captures different information that is used to sell the products.
What should a consultant recommend to support selling the two product lines?

Create two page layouts and two sales processes; assign them to the respective product lines to collect relevant information.

Create one page layout, two sales processes, and validation rules to capture relevant opportunity information.

Create two sales processes and two page layouts; assign them to two different opportunity record types for each product line.

Create two page layouts, one opportunity record type, and one workflow rule to assign the correct page layout to the record type.

質問142、 Once you save a PDF quote, the file is automatically emailed to the customer.

True

False

質問143、 Cloud Kicks’ sales productivity is on the decline, while its competitors are doing great. The Consultant has suggested Einstein Opportunity Insights. Which three insights can this provide? Choose 3:

Key Moments

Sentiment Analysis

Follow-up reminders

Deal Prediction

Opportunity Representative Score

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問題集でリアルSalesforce Sales-Cloud-Consultant試験問題 [更新されたのは2023年]：https://www.goshiken.com/Salesforce/Sales-Cloud-Consultant-mondaishu.html

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[2023年12月]更新のSales-Cloud-Consultant問題集PDFでSales-Cloud-Consultantリアル試験問題解答 [Q127-Q143]

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