[2024年02月]更新のGCX-ARC試験事前練習テスト試験問題と解答Genesys Cloud CX学習ガイド [Q24-Q38]

新問題 24
Select the correct format for a literal string expression for the following sentence: He said, “I will schedule the meeting for the specific time zone with AM/PM settings”.

新問題 25
Select all the possible measurements for the selection timeout of every menu. (Choose two.)

新問題 26
How many ways are there to initiate a secure call flow?

新問題 27
What is the minimum value for the number of times to repeat a menu?

新問題 28
Which of the following components can be configured to read and write data from a CRM?

新問題 29
Which of the following is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipients?

新問題 30
Select the categories of ACD skills which can be added to a user or interaction. (Choose two.)

新問題 31
Select the container that holds an audio message and/or text-to-speech pairings on a “per language”basis.

新問題 32
Which function is used as part of the decision to route to a different location based on the domain of the sender’s email address?

新問題 33
What is the maximum value that can be set for the ‘Minimum confidence level’ in speech recognition?

新問題 34
Select the types of scheduling available in Genesys Cloud. (Choose two.)

新問題 35
Which of the following components can be added to scripts? (Choose all that applies.)

新問題 36
Which function returns a new instance of DateTime initialized with the specified values?

新問題 37
When you delete a flow, it removes only the current version of the flow.

新問題 38
What is the maximum prompt file size you can upload?