[Q47-Q66] 検証済みCommunity-Cloud-Consultant問題集PDF資料 [2024]

新問題 47
What must your enable at the User level to ensure External Users are able to view Knowledge?

新問題 48
Universal Containers (UC) recently went live with its new custom Community. UC has received the cases stating that no customers have access to the Community. The customer users have the custom “UC Customer Community” profile assigned to them. What is the final step the administrator should take to ensure user membership to the Community?
Select one or more of the following:

新問題 49
Your company requires to set up community access for both customers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?

新問題 50
A Salesforce Admin needs to build a self-service Community.
Which three steps should the Salesforce Admin take before building the Community in Salesforce? Choose 3 answers.

新問題 51
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend?
Select one or more of the following:

新問題 52
Northern Trail Outfitters launches a Partner Community using Salesforce tabs and Visualforce. Opportunities needs to be the selected tab for the Community user.
What should Salesforce Admin do to fulfill this request?

新問題 53
Universal Containers has been using WordPress to publish product specifications, and using AEM (Adobe Experience Manager) for web assets. The VP of Sales wants to improve the Partner experience by making these resources available to Partners in their Community.
What should the Community Cloud consultant do to meet these requirements?

新問題 54
Universal Containers (UC) builds a Community to support customers who purchased its products. UC has the following security requirements:
* Support encryption at rest.
* Show decrypted data in the UX (user experience) to users with permissions.
* Encrypt all Community data.
How should the Salesforce Administrator fulfill this requirement?

新問題 55
Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.
Which two features should the Administrator enable to meet this requirement?
Choose 2 answers
Select one or more of the following:

新問題 56
Northern Trail Outfitters launches a Community using the Customer Service Template. Community members report that they do NOT have a menu option to navigate to see their work orders. The Salesforce Admin has validated the following on the Community user profile: * users Profile has Read Access on the Work Orders Object * Users Profile has a tab visible for Work Orders Object should the Salesforce Admin do to troubleshoot this issue?

新問題 57
Universal Containers is experiencing an increase in spam in their Community. The Community Manager needs to put in some pre -moderation rules to be alerted when multiple posts occur from the same user over a short period of time. What should the Community Manager do to meet this requirement?

新問題 58
Universal Containers creates a Napili template -based Community for their customers. Due to the company’s large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select a Topic. The list must only contain ten articles. Which standard functionality should a Community Manager use to accomplish this task?

新問題 59
How should a Salesforce Admin fulfil this requirement? Universal Containers needs to enable public access to Community content.

新問題 60
Universal Containers needs to create a Community that meets the following requirements:
– Self-Service Support Community, in which customer and partner users are community members
– Partner users help Universal Containers by adding or resolving cases for their customers within the Community
– Partner users need access to some standard objects except Leads, Campaigns and Opportunity Objects
– Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers Which licence type should a Salesforce Administrator use for these Partner users?
Select one or more of the following:

新問題 61
A Salesforce Admin enables “Allow Members to Flag” in Community Management.
Which two content types can member flag as inappropriate?
Choose 2 answers

新問題 62
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?

新問題 63
You have heard that one way to maximize your Community Engagement level is to leverage Community Reputation. After having a coffee and a biscuit you think this is a brilliant idea for your community and want to enable it right away, where do you navigate to?

新問題 64
Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own.
Which two license types should UC’s Salesforce administrator recommend? Choose 2 answers Select one or more of the following:

新問題 65
Universal containers (UC) wants to make sure its brand is applied to the Chatter notification emails sent to users from the Community. Which three aspects can UC customise on these types of emails? Choose 3 answers Select one or more of the following:

新問題 66
A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.
What three things should the Salesforce Admin do to brand this Community using Community Builder?
Choose 3 answers.