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[2024年06月] 合格させるSAP C-C4H56I-34試験一発合格保証!

完全版C-C4H56I-34練習テストand80特別問題と解釈が待ってます、今すぐゲット!

質問12、 What is the only way to change an active case type?

 
 
 
 

質問13、 You are rolling out SAP Service Cloud Version 2 to multiple countries. Which of the following must be completed for each different country? Note: There are 2 correct answers to this question.

 
 
 
 

質問14、 Which elements can be used to determine the reaction time in Service Level Agreements? Note:
There are 2 correct answers to this question.

 
 
 
 

質問15、 What is the only way to change an active case type?

 
 
 
 

質問16、 What can you do with Agent Desktop in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

 
 
 
 

質問17、 Which of the following account types can be used in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

 
 
 
 

質問18、 Which of the following objects can be displayed in the Entities facet of the Customer Hub screen?
Note: There are 2 correct answers to this question.

 
 
 
 

質問19、 Which of the following steps are required to set up SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

 
 
 
 

質問20、 How can you trigger an event notification based on a specific condition?

 
 
 
 

質問21、 You have configured the Service Level Agreements and their determination rules, but they are not derived in the case. Which of the following could be a reason for this? Note: There are 2 correct answers to this question.

 
 
 
 

質問22、 Which types of master data can be used in case routing? Note: There are 2 correct answers to this question.

 
 
 
 

質問23、 Which objects are determined when you are using case routing in SAP Service Cloud Version 2?
Note: There are 2 correct answers to this question.

 
 
 
 

質問24、 WWhich of the following are mandatory to maintain when you want to create a new business user?
Note: There are 2 correct answers to this question.

 
 
 
 

質問25、 What are the prerequisites for integrating external systems into Agent Desktop? Note: There are 2 correct answers to this question.

 
 
 
 

質問26、 Service agents working on a specific case type in SAP Service Cloud Version 2 need to access and perform defined actions in an external solution. What steps must an administrator perform to make this possible? Note: There are 3 correct answers to this question.

 
 
 
 
 

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