[2024年12月] 無料HP2-I57試験問題集試験点数を伸ばそう [Q12-Q26]

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[2024年12月] 無料HP2-I57試験問題集試験点数を伸ばそう

2024年最新のHP2-I57実際問題集には試験のコツがあるPDF試験材料

12、Name a capability available within HP Essential Support.

Ability to order replacement parts from HP for defective third-party components

Online status tracking during repair of product while at the repair center

Remote problem diagnosis and troubleshooting to resolve most issues

Guaranteed 24 x 7 support and next-day turnaround

13、

14、

15、A customer tells you that the company needs to perform maintenance on its PCs, but they expect the existing base warranty to cover all parts and labor they might need.
How should you respond to this customer?

Offer the customer a discount for HP Hardware Support Services that provide coverage for unexpected issues and can be purchased with competitive financing terms.

Ask the customer to describe specific issues the company anticipates and point the customer to HP documentation that the in-house IT staff can refer to.

Provide recent statistics that point to trends showing increased component reliability, resulting in reduced maintenance costs and less extensive warranty coverage.

Explain that HP Hardware Support Services can increase duration and coverage of the base warranty beyond basic parts replacement, with the addition of expert troubleshooting, diagnosis, and repair.

16、An enterprise manufacturing company is considering adjusting their business processes in order to keep employees productive and thriving in a hybrid environment. The IT manager has been tasked with contributing to a business plan for a distributed, hybrid workforce.
What are two of the key aspects the IT manager should focus on addressing in the company’sproposed hybrid workforce plan aimed at keeping employees productive in today’s reality? (Select two.)

70% of digital leaders state a skills shortage prevents them from keeping up with the pace of change.

Generative Al has IT decision-makers questioning where to prioritize budgets.

As employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.

IT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.

17、Which coverage does HP Post Warranty Support Service provide?

Access to Level 2 help desk technicians

No-cost device repairs made with certified HP parts

Additional 12 months of support based on the product’s base warranty or selected Support Service package

Extension beyond 12 months if needed

18、A customer’s HP Care Pack Service will expire in four months.
What should you recommend that this customer purchases?

HP Collaborate Services to help the customer’s employees avoid unexpected technical problems after coverage from the HP Care Pack expires

HP Post Warranty Support Services no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired

HP Device Media Retention Services to allow the customer to retain data that would otherwise be lost upon expiration of the HP Care Pack Service

OHP Post Warranty Support Services as soon as possible to ensure continued protection of the customer’s existing personal devices

19、It is important that HP partners act as strategic advisors to customers. By asking, and then providing a solution, partners better understand customer needs and customers feel their needs are being heard.
Which are characteristics of being an effective strategic advisor? (Select three.)

Identifying things your customer’s employees say they’re missing in their IT support today

Actively listening and taking notes

Assuming all customers need the same set of blueprints to get them where they need to go

Focusing only on asking questions related to services solutions since hardware is separate

Asking leading questions to understand your customers’ pain points

20、Which statements are true about HP’s Device Life Extension optional Support Service add-on? (Select three.) It extends customers’ device life while enhancing performance & productivity.

HP Device Life Extension can be sold as a stand-alone service.

HP Device Life Extension supports sustainability RFP requests.

HP Device Life Extension always comes with Accidental Damage Protection.

HP Device Life Extension can be added-on to Essential, Premium, and Premium+.

21、Which statements are true about HP Premium+ Support end user alerts? (Select three.)

End users cannot snooze the alerts.

If the customer IT administrator would like to view alerts, they can request an optional dashboard and turn off the end user alerts.

HP Premium+ Support predictive alerts on each device are pre-configured to automatically go directly to end users – on their notifications tray.

Only non-hybrid employees can receive end user alerts directly on their device.

When one of these alerts appears, it alerts the end user that they need to submit a case to HP for repair and enables the end user to automatically create a case and the location of where they would like the service to happen.

心強いHP2-I57のPDF問題集はHP2-I57問題：https://www.goshiken.com/HP/HP2-I57-mondaishu.html

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[2024年12月] 無料HP2-I57試験問題集試験点数を伸ばそう [Q12-Q26]

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[2024年12月] 無料HP2-I57試験問題集試験点数を伸ばそう [Q12-Q26]

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